Coaching and Mentoring Skills for Managers and Trainers

Understand the difference – make a difference

How equipped are your trainers and managers to take on that crucial role of coaching and mentoring team members and others in your organisation?  Ensure you have your coaches and mentors trained in the fundamental skills that will help them succeed in the role.  It’s not easy, but you can use our experience and expertise to help your managers on their journey to become coaches.  Consider this: every successful leadership and management role these days will involve coaching of colleagues and staff..

We can help you clarify the difference between coaching and mentoring and we will enable anyone planning or willing to coach or mentor within the workplace to approach the role with confidence and skill.

Our sessions involve a mix of tutor input, group work, role play and feedback.

Example Coaching Course overview:

• Coaching styles
• Learning styles, barriers to learning and how adults learn
• Coaching in the context of other performance development techniques
• Applications for coaching
• Coaching process
• Using the GROW model
• Developing rapport and empathy
• Appropriate challenging
• Questioning techniques
• Checking levels of commitment and measuring results
• Putting it into practice
• Personal action plan

Example Mentoring Course Overview:

• Mentoring: Structuring a Mentoring programme to give benefits to the organisation and individuals involved
• Who needs mentoring and who makes a good mentor?
• Responsibilities, skills and overcoming problems
• Defining and developing the mentoring relationship
• Key skills needed
• Personal action plan

To see how we can help you just call us on 0845 165 6269 or email.