Coaching Skills / Mentoring

Understand the difference – make a difference

This course will clarify the difference between coaching and mentoring and will enable anyone planning or willing to coach or mentor within the workplace to approach the role with confidence and skill.

The sessions involve a mix of tutor input, group work, role play and feedback. Each delegate will receive a course manual and handouts although they may also wish to take notes.

Coaching session outline:

• Coaching styles
• Learning styles, barriers to learning and how adults learn
• Coaching in the context of other performance development techniques
• Applications for coaching
• Coaching process
• Using the GROW model
• Developing rapport and empathy
• Appropriate challenging
• Questioning techniques
• Checking levels of commitment and measuring results
• Putting it into practice
• Personal action plan

Mentoring session outline:

• Mentoring: Structuring a Mentoring programme to give benefits to the organisation and individuals involved
• Who needs mentoring and who makes a good mentor?
• Responsibilities, skills and overcoming problems
• Defining and developing the mentoring relationship
• Key skills needed
• Personal action plan

Did you like this?