Management and Personal Development Training Courses to help you achieve your goals
Whether you need training courses to help your organisation or for your own personal development needs take a look at the list below. You will benefit from over twenty years’ experience and expertise packaged into our highly successful training events.
If you are looking for in-house training programmes, our courses can be tailored exactly to meet your needs. If you are looking for an open course contact us and we will send you a list of available dates and locations.
Each of the training courses listed below are outlined in detail if you click on the link.
Absence Management - how to maximise attendance at work
Advanced Interpersonal Skills for Managers – become a better communicator
Appraisal Interviewing – for Appraisers/Appraisees – make appraisal effective
Appraisal Training for Appraisees – make appraisal more effective
Assertion Training – an essential life skill for Managers and Staff
Balls and the Boardroom – applying sporting analogies to business leadership
Better Business Communications – plan creation, aid engagement, get results
Coaching Skills / Mentoring – understand the difference, make a difference
Communication Skills – become a better communicator
Complaints Handling – put things right
Contract Management - the whys and wherefores
Counselling Skills for the Workplace – a tool to help with performance issues
Customer Care & Service Excellence - exploring process and skills to keep customers happy
Dealing with Disruptive Behaviour - diffuse that flashpoint
Emotional Intelligence – communicate intelligently, empower, be empowered
Excel Training – maximise skills at all levels
Facilitation Skills – engage the group, create synergy, maximise output
Finance and Managing Budgets – unravelling the mysteries for non-financial managers
Grievance and Disciplinary Training – get it right and improve motivation
Handling Difficult Telephone Calls – diffuse tensions – resolve the issue
Handling Violence at Work – respect customers, keep staff safe
Leadership Development - inspirational leaders are not born!
Making Meetings Work – get a return on such an investment
Management Skills – how to succeed
Minute and Note Taking – accurate records of all those meetings
Performance Management – so much more than simply appraisal
PowerPoint – enhance your presentations
Presentation Skills – go on, make an impact
Projects that Deliver – practical project management skills
Questioning and Listening – tools and techniques to aid communication
Reception Services – make that first contact count
Recognising and Handling Different Behaviours – get it right and take the stress out of a situation
Recruitment and Selection Interviewing – get the right person for that role
Report Writing – communicate to get the results you need
Stress Management – practical work-life rebalance, stress reducing approaches
Team Building – get your team motivated
Telephone Techniques – get the right response every time
Time Management – make time in your day
Training the Trainer – transfer our skills.. to you!
Workload Juggling – squeeze more from less, without the stress
Written Business Communication – get your writing right!
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