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Dentistry

Training for dentists and their teams

Alison Miles-Jenkins and her training and HR management consultancy have been an authority on training and management development since 1990.  She has run led her own training, coaching and management consultancy since then and specialises in the dental market.

She has a wide experience in the business world. Alison has also trained and coached leading executives, senior managers and employees on how to improve their management skills.

We can help dentists and their teams by providing dental practices with:

Complaints handling training and coaching

People Management for Dental Practices

People Management for Practice Managers

Sales and Patient Service training

We also provide content and presenters for Dental Foundation Training courses

Alison has provided help and assistance to the General Dental Council and their Dental Complaints Service.  She was involved with the Dental Complaints Service at the start, helped recruit and train the complaints panellists (lay and clinical) and staff.  Her involvement continues with this UK leading complaints resolution service to this day.

Using her experience of running her own training and management consultancy practice coupled with a significant experience in complaints handling, people management, communication skills and customer service Alison helps dental practices and their owners improve their practice performance and their preparedness to deal with those tricky patient interactions that are the reality of delivering dentistry in the 21st Century.

Watch our Management training for professionals videos on YouTube and at my video channel on YouTube

Dentist feedback

Video testimonial from Dr. Shaam Shamsi VT Adviser
WM Deanery BDS (Lon), MFGDP (UK), LDS RCS (Eng), PGCTLCP. Dip Med Eth & Law


We are a Member of the BDPMA

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"I keep a copy of this book on my desk as I think it’s a great aide memoire.  You cover all the key factors that business professionals should be thinking of but that we often overlook…  You give the reader things to think about that are all very achievable…" Gabriel Manoughian ACII, Executive Director, Willis Re Academy, Australia
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Award-Winning

 Training To Achieve winner of the Education & Lifelong Learning Business Award

Winner of Education and Lifelong Learning Business Award


Alison Miles-Jenkins is a Fellow of the CIPD


Our MD Alison Miles-Jenkins is a Fellow of the CIPD