Dental Sales and Patient Service

Why not use all the marketing tools in the dental practice marketing tool box, so that the earnings and business growth potential of your dental practice will be maximised?  Wouldn’t it be great if there was a way of getting some help to review your marketing activities, train your people and get some new ideas to grow your practice?

Well there is.   Training To Achieve, with over 20 years’ relevant experience, has helped many businesses including dental practices and their owners with every facet of growing and maintaining their businesses.

Marketing from within the Dental Practice

We work with dental practices to devise and implement dental marketing strategies for private and mixed practice.  This innovative approach involves you and your team in learning to implement a sales and patient care process which includes Lead Generation, Converting Enquiries into Sales, Turning Patients into Purchasers and Gaining Referrals from Satisfied Patients. Speak to us now to see how we can help you develop your business on 0845 165 6269 or email us.

Here are some examples of how we can help you:

Lead Generation

• Helping to generate more enquiries online and offline
• Helping to qualify enquiries over the telephone
• Advising on increasing telephone conversion rates
• Building sales pipeline and lead management systems
• Building systems for effective follow-up
• Writing effective letters and e-mail for follow-up
• Writing and designing enquiry-friendly websites and brochures that convert enquiries
• Writing and designing information products that help you differentiate yourself from your competitors
• Advising on how to use Social Media (Blogs, Twitter etc) to support your marketing
• Positioning your practice to rise above competitors
• Applying market positioning to all practice marketing materials

Converting Enquiries into Sales

• Advising on the recruitment and hiring of the right staff
• Training and coaching of telephone and face-to-face enquiries
• Helping non-sales clinical staff sell through building relationships with patients
• Implementing appropriate reward and recognition systems to incentivise success
• Motivating your team

Turning Patients into Purchasers

• Helping to increase conversion rates
• Training your team to improve their patient interaction and consultative selling skills
• Training your practice staff to sell more effectively, regardless of your prices
• Enhancing the customer service your practice provides
• Training your staff to perform effective post-consultation follow-up

Gaining Referrals from Satisfied Patients

• Implementing Patient Care Programmes aimed at increasing your number of referrals per patient
• Training your practice staff to earn the right to ask for referrals and testimonials
• Applying proven referral systems to generate and thank referrers
• Applying testimonials to your patient conversion efforts