- Complaints handling: some tips for complaints handlers
- February Already! What is your Reality?
- New dimensions on New Year Resolutions for 2012
- Presentation skills: help for first time presenters
- Dental Complaints:Fitness to Practise changes coming
- Coaching Focus: Individual & Team Success. A Virtuous Cycle
- Presentation skills: Opening with impact – as easy as ABCD
- It’s a dog’s life, so get a fresh perspective
- Why more complaints can be good news
- Improving internal communication
One stop shop
Why trawl the internet for the range of different services that you need? Use our one stop shop for solutions to all your HR, training and organisation development needs. Use our 21 years of experience and get the solutions you need from a great and ever-growing team of experts. So you’ll either be working with us, or our carefully selected trusted business partners.
Whether it’s an outsourced service or additional short-term resource that you are looking for, we will provide you with expert professionals to provide the support you need – tailored, cost-effective and absolutely relevant. So, contact us for a no-obligation chat about any specific HR or Business requirement you have at the moment.
Recruitment and Selection Support
- Devising recruitment and selection processes, procedures and documentation
- Psychometric testing
- Shortlisting and interviewing
HR Policies and Performance Management
- Development of HR policies
- Performance Management Frameworks
- Outsourced HR advice and services
Additional Learning and Development Services
- Customised 360 feedback surveys
- 360 online tools
- Customised talent management tools
- Staff engagement surveys
- E-reference tools
- Assisting organisations to design and deliver high level corporate presentations which achieve results
- Training Needs Analysis and Training Plans linked to business needs
- Call/Contact Centre Training
- Design of innovative Induction Programmes
- Training the Trainers
- One to one high level presentation skills training
- Interviewing training for candidates
- Learning Theatre and role players
- Image Consultancy
- Organisation Development
- Customer Care Initiatives
- Designing and running effective complaints handling systems
- Mystery shopping
- Customer feedback surveys
- Patient feedback surveys
- Change management programmes and related consultancy
- Helping you with Investors in People Accreditation
- ‘Away-Day’ facilitation
- Events Management
"I have no hesitation in recommending Training to Achieve as an HR partner of the highest quality. We have been pleased to have a very productive relationship with Training to Achieve for three years. As an SME, it is very difficult to afford high quality dedicated HR professionals, but we recognised the importance of bringing those skills into our business and therefore found the retainer relationship to be an ideal way of achieving this at a realistic cost."
"Training to Achieve has given us both leadership and assistance in numerous ways, but, most crucially in my opinion, in the areas of recruitment and performance review - mistakes in recruitment and management of staff can be immensely damaging to a small business and the introduction of Training to Achieve's approach to these areas has dramatically improved both the quality of our recruitment and the ongoing retention of key staff."
Gary Wiffin Finance Director, IPRS Group
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"I keep a copy of this book on my desk as I think it’s a great aide memoire. You cover all the key factors that business professionals should be thinking of but that we often overlook… You give the reader things to think about that are all very achievable…" Gabriel Manoughian ACII, Executive Director, Willis Re Academy, Australia
Winner of Education and Lifelong Learning Business Award
Our MD Alison Miles-Jenkins is a Fellow of the CIPD
