Performance management
So much more than ‘appraisal’
Performance Management is so much more than appraisal. It is a holistic approach which brings together many elements which make up successful people management. This particular programme has been designed to give delegates a fuller understanding. It is an intensive programme, designed for anyone who manages staff and who wants to understand the broader areas to consider when managing and maximising performance at work.
We all know the textbook version that says that performance management establishes a shared understanding about what is to be achieved and defines an approach to leading and developing people which will ensure that it is achieved. This course makes this real. We are dealing with people in organisational systems and so simply adopting a mechanistic or systems based approach is not enough. This training course gets to the heart of managing and leading people to perform.
Our performance management course outline includes:
- Getting it right from the start – Role clarity – job description, person specification
- Appropriate and effective recruitment/selection processes
- Induction
- Probation
- Setting SMARTER Objectives
- Leadership and motivation
- Training, development, support and Personal development planning
- Formal appraisal and informal reviews
- 360 feedback
- Coaching and mentoring
- Dealing with disruptive behaviour and poor performance
- Performance counselling
- Grievance and Disciplinary
- Exit strategies if necessary
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