Public Sector
Local Government
As a business our roots were in the Local Government arena. Our Managing Director originally spent several years establishing and heading up the training and development function for Braintree District Council in the late 1980s. Setting up the business in 1990, her reputation at Braintree District Council meant that we quickly developed a Local Authority following.
We have retained this reputation in Local Government for all these years working with many District, Borough, County and Unitary Authorities, providing services ranging from staff training through to senior management and Member development. Some of our Local Government clients are still with us from the early days!
NHS
Our understanding of public sector values and culture has been further strengthened by our work within the NHS. This has included designing performance management systems, management development programmes and specific consultancy services within dentistry.
Public Sector Management Qualifications
You can even benefit from our business partnering as we are now able to provide public sector management qualifications through the Chartered Management Institute for junior, middle and senior management levels.
Track Record
Here’s some examples of what our public sector clients have been saying about us:
“Training To Achieve have been working with us since 1995 and have an excellent track record. They provide numerous management development and training events for us annually. They bring extensive corporate experience, highly relevant examples and a dynamic approach to training delivery. Delegates constantly rate the courses very highly. Perceptive and intuitive, they not only creates solutions that achieve our objectives, but adapt each event to the needs of the delegates.
Training to Achieve provide outstanding customer care and we trust them to deliver to our specifications. Not surprisingly, we invite them back to work with us year on year.”
Hilary Holder
Human Resources
Sevenoaks District Council
“Thank you Training to Achieve, you were exemplary. I first met Alison at a Recruitment Training Course being run by the Local Authority and realised that she had all the skills and knowledge to help us develop and roll out our Customer Care Skills Training. Not always an easy task in local authorities, but Alison has all the experience required to deal with even the most difficult of officers and provide them with the information to help them deliver excellent customer service!
From the start Alison met with us to discuss our needs and ensure the training was tailored to the needs of the Housing Service, using her previous knowledge and experience of working with Redbridge for many years. The course paperwork was of a high standard and completely relevant and we have been able to place key information onto our staff noticeboards, as a constant reminder of the most important elements of the training. The course was delivered in an outstandingly professional manner and the style of delivery was very varied, keeping every officer involved. Our staff feedback was the best yet and people continually ask when Alison will be back to deliver further training. I am working on it!”
Jayne Jeffries
Housing Strategy Officer
London Borough of Redbridge – Housing Service
“I am proud to have been associated with Training To Achieve and have commissioned Education & Training Services from them during the last 5-6 years, since working in the NHS, both Acute and Primary Care sectors.
“We have worked collaboratively to design and implement an appraisal process which has included a consultation process with employees to engage the workforce on their views. Training To Achieve have also delivered various other in-house management development programmes including Facilitation Skills, as well as roll-out of the above appraisal training for all staff. I have always found them to be highly professional in terms of their service and take great care in ensuring they deliver their training to very high standards.”
Jill Page
Education and Training Manager
Epping Forest Primary Care Trust
“Training To Achieve was excellent. I gave them a rough outline of what I wanted and they came back with a training programme that addressed all of my needs and more.
I have used Training To Achieve on a number of occasions covering a variety of subjects and each time they have impressed me with their knowledge of the subject and quality of course. Nothing seemed too difficult. Prior to setting up training days, I would spend time discussing with them my aims and objectives for the day knowing full well that the presenters would provide exactly what was required.
I have found the standard of courses extremely high, which is one of the reasons why I continually use them. I have found them courteous and efficient and nothing seemed too much of a problem. Their presentational skills were first class.”
Bob French
Centre Manager
The Wickford Centre
Essex County Council
“Thank you very much for the training you provided to our board members and officers yesterday on conducting appeal panel hearings. Your style of presentation was engaging and it was clear you brought a wide range of knowledge and experience to the session. The material was thought-provoking and will help us improve the service we provide to our customers. I especially appreciated your flexibility in delivering the training, which allowed us to focus on areas that were of particular concern to our organisation. I have no hesitation in recommending Training To Achieve to colleagues and other Social Housing Providers.”
Berkeley Young
Colchester Borough Homes
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