Written business communication
Get your writing right!
Writing is something we can tend to take for granted, but how do we learn to write persuasively? What if you need to get that report written against a deadline but make sure it has impact? Do your letters need more oomph? Find out how to improve personal effectiveness by demonstrating competent delivery of written business communications.
Our written business communication course includes:
- Your business writing – ‘Banners’
- Typical problems and pitfalls
- Agreement on final course objectives
- The letter/email/report as a Representative
- Group exercise
- An introduction of the 3 main phases of writing: Planning, Structuring, Writing
- Meeting your own needs and the reader’s needs
- Planning and structuring continued
- Layout and punctuation styles
- Exercises and review
- Language and presentation
- Individual practice
- Overview of Email etiquette and report writing
- An introduction to proofreading
- Practical exercises around individuals’ needs
- Team Teach
- Action planning
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